Case Coordinator / HR / Admin (Healthcare)

Position: Case Coordinator / HR / Admin

Working Hours: US Hours (9am-5pm EST)

Location: South Africa

Full-Time, Remote Work.

Salary:South African Rand (ZAR)

• Coordinate the placement and ongoing support for clients by serving as a liaison between clients, families, and service providers.
• Manage client cases, ensuring timely communication and effective collaboration among all stakeholders.
• Assist with human resources functions including recruiting, onboarding, training, and employee relations.
• Maintain accurate and confidential employee and client records in compliance with regulatory standards.
• Support administrative tasks such as scheduling meetings, managing calendars, and preparing documentation.
• Track and report progress on client cases, providing regular updates to management.
• Participate in quality assurance initiatives to ensure service delivery meets organisational standards.
• Assist with HR functions

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 2-3 years of experience in case management, HR, or administrative roles.
• Strong organizational skills with excellent attention to detail.
• Effective verbal and written communication skills.
• Proficient in Microsoft Office Suite and HR management software.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work collaboratively with diverse teams and maintain confidentiality.
• Empathetic approach and strong interpersonal skills in client interaction.

1. Comfortable working U.S. hours
2. Remote work from home