TRAFFIC
Western Cape
Cape Town: Customer Service Specialist - Growth & Training
Sitel Corp.
Job Description
A leading customer service provider is seeking individuals to deliver exceptional customer service in Cape Town. The role involves helping customers find solutions, handling interactions, and providing support in a bustling contact center. Candidates must have at least a year of experience in a customer service role within a BPO. Training and extensive support are provided for growth in the organization. The company offers a competitive salary along with healthcare and pension benefits.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.