Camp Manager

Ziyana Business Consulting and Training Full time

kruger national park, South Africa Posted on 06/10/2025

An extraordinary opportunity awaits a passionate and experienced hospitality professional to lead operations at the iconic Hamilton's Tented Camp, nestled deep within the Kruger National Park. We're seeking a dynamic Camp Manager who thrives in remote luxury environments and is ready to deliver unforgettable guest experiences while driving operational excellence.

This is more than a management role-it's a chance to shape the soul of one of South Africa's most exclusive safari destinations. As a strategic leader and hands on host, you'll oversee every detail of camp life, from guest activities and staff development to logistics, compliance, and community engagement.

Operational Management:

• Oversee all aspects of daily camp operations in partnership with Lodge Management.
• Ensure seamless coordination across departments to maintain high service standards.
• Manage logistics, maintenance, and hygiene protocols across camp facilities.
• Sales of beverages and handcrafted curios to enhance the guest experience.

Guest Experience

• Deliver personalized, world class hospitality to every guest.
• Plan and execute daily activities, including game drives, bush walks, and surprise experiences.
• Resolve guest concerns promptly and professionally.
• Support recruitment, training, and performance management of camp staff.
• Foster a culture of excellence, respect, and continuous development.
• Uphold disciplinary protocols and resolve internal conflicts with integrity.
• Assist in budget development and cost control measures.
• Maintain accurate inventory and financial reporting systems.
• Conduct monthly, quarterly, and annual stock takes.

Compliance & Sustainability

• Ensure adherence to SANParks regulations, environmental standards, and safety protocols.
• Maintain up-to-date licenses and permits for camp operations and staff.
• Champion eco conscious practices and community development initiatives.

Health & Safety

• Implement emergency procedures and uphold sanitation and food safety standards.
• Ensure medical readiness and trauma response capabilities.

Reporting & Communication

• Provide regular performance updates to senior management.
• Maintain clear communication channels with staff, guests, and leadership.
• Analyze feedback to identify areas for enhancement.
• Introduce innovative ideas aligned with the Imbali Safari Lodge brand.

• Minimum 3 years' experience in camp or lodge management.
• Strong leadership, interpersonal, and crisis management skills.
• Must demonstrate maturity, professionalism, and excellent communication skills.
• Valid driver's license and off road driving proficiency.
• First aid training and basic mechanical/electrical knowledge are beneficial.
• Proficient in Microsoft Office.
• Knowledge of Kruger Park geography preferred.
• Familiarity with South African tourism regulations and Acts.
• Knowledge of foreign languages would be advantageous.
• Warm, professional, and guest centric demeanor.
• Adaptable, resilient, and composed under pressure.
• Detail oriented with high standards of cleanliness and presentation.
• Self disciplined, punctual, and respectful.
• Passionate about flora, fauna, and cultural engagement.
• Capable of working independently, handling pressure, and taking full responsibility for tasks.

The position is available to either a single candidate or a couple, provided one partner is a qualified Field Guide or Lodge Administrator.

• This is a live in role, suitable for individuals or couples.
• Accommodation and meals are provided.
• Leave includes 7 consecutive days off per month and 21 consecutive days of annual leave.
• Applicants must supply contactable references from at least three previous managers.
• A highly competitive, market related package will be discussed during interviews or upon request.
• The package includes a Provident fund of which the company contributes 5%.