TRAFFIC Western Cape

Branch Operations Leader: Drive Growth & Digital Adoption

FirstRand Namibia Limited

Job Description

FirstRand Namibia Limited in Cape Town seeks a Branch Controller to manage branch resources and implement operational policies for enhanced sales and customer satisfaction. Responsibilities include driving digital banking adoption, ensuring compliance with audit processes, and optimizing operational performance. The ideal candidate has 4-5 years of relevant experience and qualifications up to NQF Level 5 in Banking or Business Management. The role requires a strong leader focused on service excellence and operational efficiency.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365