TRAFFIC
Gauteng
Branch Customer Experience Specialist
Rmbwestport
Job Description
A prominent financial services institution in Boksburg is seeking a Customer Experience Advisor to improve customer interaction from entry to service. The ideal candidate possesses strong communication and interpersonal skills, along with experience in managing customer needs efficiently. Responsibilities include engaging customers, directing them to digital services, and maintaining service quality standards. This full-time role offers the opportunity to enhance customer journeys in a supportive team environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.