TRAFFIC Western Cape

Branch Customer Care & Service Liaison

Standard Bank of South Africa Limited

Job Description

Standard Bank of South Africa Limited in Fish Hoek is seeking a dedicated customer service representative to be the first point of contact for customers. In this role, you will assist customers, ensuring their needs are met efficiently and professionally.

The ideal candidate should have 1-2 years of branch banking experience, excellent communication skills, and a customer-centric mindset. You will work in a fast-paced environment, providing guidance on banking products and maintaining a welcoming branch atmosphere.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager