Branch Administrator - Sales & Tender Division (12 Months Contract)

Bloemfontein, South Africa Posted on 05/01/2026

Our client Fingerprint Zone Group is a leading provider of biometric and background verification solutions, offering criminal checks, identity verification, and compliance services to clients across South Africa.

Fingerprint Zone Group is seeking a highly organised and customer-focused Administrator to support the Sales and Tender Division. The successful candidate will be responsible for the accurate and timeous completion of tenders and RFQs, professional client liaison, front-line customer service, and support to new business development initiatives.

• Complete and submit tender and RFQ documentation accurately and within required deadlines
• Assist with tender compliance documentation, pricing schedules, and supporting schedules
• Attend online tender briefings and prepare summaries
• Diarise and manage tender closing dates, briefings, appointments, and project milestones
• Ensure all tender documents are compiled, packaged, and delivered timeously
• Maintain accurate tender registers and filing systems
• Act as a point of contact between clients and Fingerprint Zone Group
• Respond to client queries professionally and within agreed turnaround times
• Provide front-line customer service to walk-in clients requiring criminal background checks and biometric services
• Capture, submit, and track criminal background checks and biometric verifications on online systems
• Resolve client-related queries and elevate complex matters when necessary

• Assist with new business development and sales support activities
• Gather, identify, and approach potential sales leads
• Support sales follow-ups and client communication

• Background verification and biometric systems
• Tender and sales administration procedures

• Matric (Grade 12) - Mandatory
• Minimum 1 year administrative experience, with strong data capturing experience
• Computer literacy is essential, including:
• MS Excel
• MS Word
• MS Outlook
• Excellent attention to detail and accuracy
• Strong organisational and time management skills
• Ability to work under pressure and meet deadlines
• Strong customer service and communication skills

• Experience in tender or RFQ administration
• Ability to compile and price a Bill of Quantities (BOQ)
• Exposure to sales support or compliance driven environments

• Training in biometric and background verification services
• Exposure to sales, tenders, and compliance environments
• Opportunity for growth within a specialised industry