TRAFFIC Western Cape

Bilingual Tech Support Agent - English/Spanish (Cape Town)

Keen

Job Description

Keen is looking for a Bilingual Spanish/English Customer Support Agent based in Cape Town. In this role, you'll provide Tier 2 support to customers in software, retail, and hardware environments. Ideal candidates are fluent in Spanish and English, possess 2+ years of customer support experience, and thrive in fast-paced settings. The position requires in-office attendance and strong problem-solving skills, with opportunities for advancement within the company.

About This Role

Career insights for Tax Examiners and Collectors, and Revenue Agents positions

Salary Benchmark
R33,360/month
R22,084 to R57,757/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening Reading Comprehension Speaking Critical Thinking Active Learning
Common Technologies
TurboTax BlackLine QuickBooks Online Microsoft PowerPoint 365 Microsoft Outlook 365 Alteryx Analytics Cloud Microsoft Power BI