TRAFFIC
Western Cape
Bilingual Tech Support Agent - English/Spanish (Cape Town)
Keen
Job Description
Keen is looking for a Bilingual Spanish/English Customer Support Agent based in Cape Town. In this role, you'll provide Tier 2 support to customers in software, retail, and hardware environments. Ideal candidates are fluent in Spanish and English, possess 2+ years of customer support experience, and thrive in fast-paced settings. The position requires in-office attendance and strong problem-solving skills, with opportunities for advancement within the company.
About This Role
Career insights for Tax Examiners and Collectors, and Revenue Agents positions
Salary Benchmark
R33,360/month
R22,084 to
R57,757/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Reading Comprehension
Speaking
Critical Thinking
Active Learning
Common Technologies
TurboTax
BlackLine
QuickBooks Online
Microsoft PowerPoint 365
Microsoft Outlook 365
Alteryx Analytics Cloud
Microsoft Power BI
Tax Examiners and Collectors, and Revenue Agents Insights
Median Salary (ZAR)
R33,360/month