TRAFFIC
Western Cape
Bilingual German/English Customer Support Agent
Keen
Job Description
Keen is seeking a Bilingual German/English Customer Support Agent in Cape Town to provide exceptional support for a high-growth global client in payment services. The role involves assisting customers in both languages through various channels, resolving inquiries, and recommending solutions. Ideal candidates will possess 2+ years of customer support experience, fluency in both languages, and familiarity with service management tools. Competitive compensation and growth opportunities are offered in a collaborative office environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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