TRAFFIC
Not Specified
Bilingual Customer Support Pro (English-German) - Remote
Cognibox
Job Description
A leading contractor management company is seeking a Customer Support Representative fluent in English and German. This remote role requires providing high-quality support to contractors and customers throughout their lifecycle, including onboarding and compliance assistance. Candidates should have a minimum of 2 years of customer support and contact center experience. Proficiency with CRM systems like Salesforce and Microsoft 365 is essential. Occasional travel for team meetings may be necessary.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.