TRAFFIC Western Cape

Bilingual Customer Success Manager - EMEA (FR/EN)

S&P Global, Inc.

Job Description

S&P Global, Inc. is seeking a Customer Excellence Specialist in Cape Town. The role involves engaging with clients to understand their needs and ensure they derive maximum value from solutions. Candidates should be fluent in both French and English and have at least three years of relevant experience. Key responsibilities include onboarding customers, conducting training sessions, and maintaining relationships with stakeholders. The position offers health benefits, generous time off, and opportunities for continuous learning.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks