TRAFFIC Gauteng

Automotive Service Concierge & Customer Liaison

CarMax Business Services

Job Description

A leading automotive services company in Springs is seeking a dedicated customer service representative to engage with customers during their service and repair processes. The role requires exceptional customer service skills, accurate documentation of customer concerns, and the ability to manage repair orders effectively. Candidates should demonstrate strong communication skills and have the ability to work in a fast-paced environment, including both office and outdoor conditions. Flexible working hours are expected.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager