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Automotive Service Advisor - Customer-Centric Scheduling

NTT Nissan

Job Description

A leading automotive service provider in South Africa is seeking a Service Advisor to enhance customer relationships. In this pivotal role, you will liaise between customers and our service department, ensuring efficient vehicle maintenance. The ideal candidate will have excellent communication skills, a customer-focused mindset, and experience in scheduling appointments and providing cost estimates. This position offers an opportunity to contribute to exceptional service experiences and the overall success of our operations.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager