TRAFFIC
Eastern Cape
Auto Service Advisor: Customer-First, Fast-Paced Shop
Headhunters
Job Description
Headhunters is seeking an experienced Service Advisor for their team in East London, South Africa. The ideal candidate should have at least 3 years of experience in a franchise dealership and a Grade 12 (Matric) qualification. Responsibilities include managing service processes, communicating with customers, and ensuring high levels of customer satisfaction. Strong communication and interpersonal skills, along with a valid driver's licence, are essential. This role demands a customer-focused mindset and the ability to work under pressure.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.