TRAFFIC
Gauteng
Auto Finance Collections Team Leader - Performance
Genpact
Job Description
A leading global services firm in Johannesburg is seeking a Team Leader - Collections to lead a team of Collection Agents. The role involves driving team performance, coaching staff, and ensuring compliance with regulations. Candidates should have over 5 years of experience in similar roles, strong people management skills, and knowledge of regulated environments. This position focuses on supporting UK Auto Finance clients and requires strong performance management capabilities.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365