TRAFFIC Western Cape

Assistant Manager, Houskeeping

University Support Services, LLC

Job Description

Assistant Manager, Houskeeping

St. George's University invites applicants for a full-time Assistant Manager, Housekeeping in the Housekeeping department.

Job description

The Assistant Manager of the Housekeeping Department supports the management, coordination, and supervision of custodial operations across campus facilities. This role ensures a clean, safe, and well maintained environment for students, faculty, staff, and visitors, while promoting efficiency, quality service, and compliance with university standards and safety regulations.

Key Responsibilities
  • Assist in planning, organizing, and supervising daily housekeeping operations across academic buildings, residence halls, common areas and offices.
  • Lead, train, and support a team of housekeeping staff; provide guidance, coaching, and performance feedback.
  • Develop work schedules and assign tasks to ensure coverage and efficient workflow.
  • Conduct regular inspections of facilities to ensure cleaning standards and safety protocols are met.
  • Assist with hiring, onboarding, and training of new custodial staff.
  • Maintain accurate records of attendance, training, inspections, and supply usage.
  • Monitor inventory of cleaning supplies and equipment; coordinate purchasing and vendor relations.
  • Respond to service requests and resolve issues or complaints in a timely and professional manner.
  • Ensure adherence to university policies and procedures as well as OSHA and other regulatory standards.
  • Collaborate with other departments (Facilities, Housing, Events, etc.) for special projects and university events.
  • Provide leadership in the absence of the Housekeeping Manager.
Qualifications Education & Experience
  • Associate's degree or equivalent required; in Facilities Management or related field preferred.
  • Minimum 3-5 years of housekeeping or custodial experience, with at least 1-2 years in a supervisory or leadership role; experience in a university or institutional setting is strongly preferred.
Skills & Competencies
  • Strong leadership and team management abilities.
  • Knowledge of cleaning techniques, materials, equipment, and OSHA safety standards.
  • Excellent organizational and time management skills.
  • Effective verbal and written communication skills.
  • Proficient in Microsoft Office Suite and experience with work order or facilities management software.
  • Ability to handle multiple priorities in a fast paced environment.
  • Professional demeanor with a commitment to high quality service.
Work Environment
  • Work is performed in office and campus environments, including residence halls, classrooms, and administrative buildings.
  • Must be able to stand, walk, and inspect facilities regularly.
  • May involve some evening, weekend, or holiday work during peak times or emergencies.
  • Ability to lift and move objects up to 50 lbs may be required.

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
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