TRAFFIC KwaZulu-Natal

Assistant Lodge Manager

Bushwise

Job Description

Key Responsibilities
  • Guest Relations: Act as a primary host, checking guests in/out, managing special requests, and ensuring an unforgettable safari experience.
  • Front of House & Administration: Oversee reservation tracking, coordinate guest logistics, and process point-of-sale invoicing.
  • Operational Support: Support daily housekeeping audits, room checks, and maintenance coordination across all deluxe units and family chalets.
  • Food & Beverage Service: Assist with daily dining service, boma dinner logistics, and bar inventory control.
  • Staff Supervision: Manage and motivate shift teams, promoting a positive, collaborative, and disciplined working environment.
Minimum Requirements
  • Experience: 1-3 years of operational or hospitality supervisory experience (previous experience in a safari lodge or remote bush environment is highly advantageous).
  • Qualifications: A hospitality management diploma or certificate is preferred.
  • Skills: Exceptional face-to-face communication, problem-solving under pressure, and basic financial or admin acumen.
  • Systems: Competence in Microsoft Office (Word, Excel) and familiarity with property management booking systems.
  • Attributes: High emotional intelligence, neat presentation, strong work ethic, and a genuine passion for wildlife and conservation.
  • Logistics: Valid Driver's License is essential. Due to the live-in nature and remote bush setting of the reserve, this position is strictly for single placement with no pets allowed.

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions