TRAFFIC Western Cape

Assistant Housekeeping Manager - Luxury Boutique Hotel Cape Town

Career Growth, Hospitality Recruitment

Job Description

Career Growth Hospitality Recruitment are looking for a motivated and detail-driven Assistant Housekeeping Manager to join a prestigious luxury boutique hotel in Cape Town.

This is a fantastic opportunity for a hospitality professional who is passionate about delivering exceptional cleanliness standards, guest satisfaction, and leading a high-performing housekeeping team within a luxury environment.

About the Role

As Assistant Housekeeping Manager, you will support the Housekeeping Manager in overseeing daily operations, ensuring that all guest rooms and public areas are maintained to the highest luxury standards.

You will play a key role in leading, training, and motivating the housekeeping team while ensuring efficient operations, attention to detail, and a seamless guest experience.

Key Responsibilities

Supervise daily housekeeping operations, including staff scheduling and workflow
Ensure all guest rooms and public areas meet exceptional luxury standards
Lead, train, and motivate the housekeeping team to maintain high performance
Monitor guest feedback and implement improvements where needed
Ensure compliance with SOPs, health, safety, and hygiene standards
Manage stock, inventory, and housekeeping supplies efficiently
Maintain strong attention to detail and report maintenance issues promptly
Support sustainable housekeeping practices and initiatives

Requirements

Minimum 2 years' experience in a similar Assistant Housekeeping Manager role within luxury hospitality
Strong leadership and team management skills
Excellent attention to detail and a proactive approach
Strong organisational, communication, and problem-solving abilities
Knowledge of SOPs, luxury service standards, and health & safety regulations
Proficient in Opera PMS and Microsoft Office (Word, Excel, Outlook)
Well-presented with excellent grooming standards
Strong communication skills in English
Physically fit and able to work in a demanding environment

What We're Looking For

We are looking for a hands-on leader who is detail-focused, organised, and passionate about guest experience, with the ability to maintain the highest standards while supporting and developing their team.

A positive attitude, strong work ethic, and commitment to excellence will ensure success in this role.

Apply online