TRAFFIC North West

Assistant General Manager (North-West, Rustenburg)

ANEW Hotels & Resorts Pty

South African Rand . ZAR 300,000 - 400,000

Job Description

ANEW Resort Hunters Rest is looking for a dynamic Assistant General Manager to join our growing team at our cherished resort in North-West, Rustenburg. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different. If you are interested in joining our rapidly growing hotel group, please apply.

The successful candidate will be based in North West, Rustenburg.

Strategic Purpose

Support hotel operations and General Manager to ensure exceptional guest experiences, team performance, and business results while implementing strategic initiatives.

Key Responsibilities

Operational Leadership
- Implement strategies
- Coordinate departments
- Monitor standards
- Direct daily operations
- Ensure service quality
- Support GM initiatives
- Drive efficiency
- Handle escalations
Business Management
- Support budget goals
- Monitor performance
- Track KPIs
- Control costs
- Optimize revenue
- Review reports
- Analyse trends
- Implement controls
Guest Experience
- Ensure satisfaction
- Resolve issues
- Maintain standards
- Monitor feedback
- Direct improvements
- Support recovery
- Build loyalty
- Lead service excellence
Team Development
- Support department heads
- Monitor performance
- Guide training
- Implement programs
- Foster engagement
- Drive standards
- Build capabilities
- Ensure compliance
Administration
- Manage documentation
- Monitor compliance
- Support reporting
- Track metrics
- Maintain records
- Follow procedures
- Direct systems
- Ensure accuracy

Required Skills

Operations expertise
Leadership and Team Management ability
Financial and Budgeting acumen
Guest Relations and Customer focus
Team development
Problem-solving and Decision Making
Communication and Interpersonal skills
Industry knowledge
Health and Safety Compliance
Sales and Marketing focused
Time Management and Multitasking
Technology and Software Proficiency

Performance Metrics

Operational targets
Guest satisfaction
Team performance
Cost control
Revenue goals
Quality standards
Compliance metrics
Project completion

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About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark

R42,824/month

R29,904 to R59,610/month

Source: WageIndicator ZAR data

Job Outlook

This career will have large numbers of openings.

Key Skills for This Role

Active Listening Service Orientation Speaking Coordination Critical Thinking

Common Technologies

Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Related Career Paths

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services First-Line Supervisors of Food Preparation and Serving Workers First-Line Supervisors of Housekeeping and Janitorial Workers First-Line Supervisors of Non-Retail Sales Workers

Full Career Guide: First-Line Supervisors of Retail Sales Workers

Job Overview

Date Posted

16 Feb 2026

Salary

South African Rand . ZAR 300,000 - 400,000

Location

North West, South Africa

Apply on Company Site

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)

R42,824/month

Job Outlook

This career will have large numbers of openings.

Explore First-Line Supervisors of Retail Sales Workers

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