Assistant General Manager (North-West, Rustenburg)

ANEW Resort Hunters Rest is looking for a dynamic Assistant General Manager to join our growing team at our cherished resort in North-West, Rustenburg. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different. If you are interested in joining our rapidly growing hotel group, please apply.

The successful candidate will be based in North West, Rustenburg.

Support hotel operations and General Manager to ensure exceptional guest experiences, team performance, and business results while implementing strategic initiatives.

• Operational Leadership
  • Implement strategies
  • Coordinate departments
  • Monitor standards
  • Direct daily operations
  • Ensure service quality
  • Support GM initiatives
  • Drive efficiency
  • Handle escalations
• Business Management
  • Support budget goals
  • Monitor performance
  • Track KPIs
  • Control costs
  • Optimize revenue
  • Review reports
  • Analyse trends
  • Implement controls
• Guest Experience
  • Ensure satisfaction
  • Resolve issues
  • Maintain standards
  • Monitor feedback
  • Direct improvements
  • Support recovery
  • Build loyalty
  • Lead service excellence
• Team Development
  • Support department heads
  • Monitor performance
  • Guide training
  • Implement programs
  • Foster engagement
  • Drive standards
  • Build capabilities
  • Ensure compliance
• Administration
  • Manage documentation
  • Monitor compliance
  • Support reporting
  • Track metrics
  • Maintain records
  • Follow procedures
  • Direct systems
  • Ensure accuracy

• Operations expertise
• Leadership and Team Management ability
• Financial and Budgeting acumen
• Guest Relations and Customer focus
• Team development
• Problem-solving and Decision Making
• Communication and Interpersonal skills
• Industry knowledge
• Health and Safety Compliance
• Sales and Marketing focused
• Time Management and Multitasking
• Technology and Software Proficiency

• Operational targets
• Guest satisfaction
• Team performance
• Cost control
• Revenue goals
• Quality standards
• Compliance metrics
• Project completion