Administrator: Dealer Warranty (Ford Diep River)

We are seeking a detail-oriented and organized individual to join our team as a Warranty Clerk. The ideal candidate will be responsible for processing warranty claims and ensuring that all warranty-related issues are resolved in a timely and efficient manner. This position requires excellent communication skills, the ability to multitask, and a strong attention to detail.

• Matric Certificate (Grade12)
• 2-3 Years experience in a similar role in the automotive industry
• Knowledge of warranty policies and procedures
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to prioritize and multitask in a fast-paced environment
• Proficient in Microsoft Office applications

• Process warranty claims and documentation accurately and efficiently
• Communicate with customers and vendors regarding warranty-related issues
• Maintain warranty records and documentationFollow up with customers and vendors to ensure timely resolution of warranty claims
• Assist in investigating and resolving warranty disputes
• Provide support to the warranty department as needed