Gambling Surveillance Officers and Gambling Investigators
What is a Gambling Surveillance Officer and Gambling Investigator?
Gambling Surveillance Officers and Gambling Investigators are specialized professionals who work within the gambling and gaming industry to ensure compliance with regulations and maintain the integrity of gaming operations. Their primary role involves monitoring and analyzing activities related to gaming establishments, including casinos, sports betting venues, and online gambling platforms. These officers utilize sophisticated surveillance technology, including cameras and software, to detect and prevent cheating, fraud, and other illegal activities that may occur during gaming operations.
Their responsibilities extend to investigating suspicious behavior, analyzing data patterns, and collaborating with law enforcement agencies when necessary. They play a crucial role in maintaining a safe environment for both patrons and employees by enforcing gaming laws and regulations, as well as company policies. Additionally, they may provide training to staff regarding compliance issues and reporting protocols, ensuring that everyone involved is well-informed about the legal aspects of gaming operations.
Overall, Gambling Surveillance Officers and Investigators are essential to preserving the fairness and transparency of gambling practices, thus fostering a responsible gaming environment.
Tasks
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
Technology Skills
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Spreadsheet software
- Microsoft Excel
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Presentation software
- Microsoft PowerPoint
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Data base user interface and query software
- FileMaker Pro
- iView Systems
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Electronic mail software
- Microsoft Outlook
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Graphics or photo imaging software
- Microsoft Paint
Tools Used
- Two way radios
- Security cameras
- Poker or slot machines
- Alarm systems
- Closed circuit television CCTV system
Knowledge
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Skills
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Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Speaking
Talking to others to convey information effectively.
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Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Abilities
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Far Vision
The ability to see details at a distance.
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Selective Attention
The ability to concentrate on a task over a period of time without being distracted.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Post-secondary certificate
Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
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Associate's degree
Work Activities
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Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Monitoring Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Detailed Work Activities
- Observe individuals' activities to gather information or compile evidence.
- Operate surveillance equipment to detect suspicious or illegal activities.
- Discuss performance, complaints, or violations with supervisors.
- Monitor operations to ensure compliance with safety or security policies or regulations.
- Compile data or documentation.
Work Interests
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Job Outlook
Projected salary and job growth
$29790.0 - $57870.0
New job opportunities are likely in the future. : Average
Assessment
Related assessments and tests
No assessment available.