File Clerks
What is a File Clerk?
File clerks are responsible for organizing and maintaining files and records within an organization. Their primary role involves categorizing documents for easy retrieval, ensuring that files are up to date and accurately processed. File clerks often manage physical and electronic filing systems, perform data entry, and assist in audits to ensure compliance with record-keeping policies. They play a crucial role in facilitating efficient operations by ensuring that information is readily accessible when needed.
Tasks
- Scan or read incoming materials to determine how and where they should be classified or filed.
- Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.
- Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
- Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Answer questions about records or files.
Technology Skills
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Electronic mail software
- Microsoft Outlook 365
- Microsoft Outlook
- Presentation software
- Spreadsheet software
- Medical software
- Filesystem software
Tools Used
- Microfiche or microfilm viewers
- Filing cabinets or accessories
- Photocopiers
- Ladders
- Scanners
Knowledge
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Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills
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Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Service Orientation
Actively looking for ways to help people.
Abilities
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Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Category Flexibility
The ability to generate or use different sets of rules for combining or grouping things in different ways.
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Near Vision
The ability to see details at close range (within a few feet of the observer).
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Master's degree
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Post-secondary certificate
Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Work Activities
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Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Detailed Work Activities
- Read materials to determine needed actions.
- Enter information into databases or software programs.
- Operate office equipment.
- Sort mail.
- Type documents.
Work Interests
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Job Outlook
Projected salary and job growth
$27040.0 - $58140.0
New job opportunities are less likely in the future. : Below Average
Assessment
Related assessments and tests
No assessment available.