Skills
- Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
- Speaking Talking to others to convey information effectively.
- Writing Communicating effectively in writing as appropriate for the needs of the audience.
- Reading Comprehension Understanding written sentences and paragraphs in work-related documents.