Community Health Workers
Tasks
- Maintain updated client records with plans, notes, appropriate forms, or related information.
- Advise clients or community groups on issues related to improving general health, such as diet or exercise.
- Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.
- Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
- Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.
Technology Skills
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Office suite software
- Google Workspace software
- Microsoft Office software
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Video conferencing software
- Zoom
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Data base user interface and query software
- Client databases
- Microsoft Access
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Spreadsheet software
- Microsoft Excel
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Medical software
- Electronic health record EHR software
Tools Used
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Mobile medical services first aid kits
- Emergency first aid kits
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Glucose monitors or meters
- Blood glucose monitoring equipment
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Photocopiers
- Photocopying equipment
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Electronic blood pressure units
- Automated blood pressure cuffs
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Automobiles or cars
- Passenger cars
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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Speaking
Talking to others to convey information effectively.
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Writing
Communicating effectively in writing as appropriate for the needs of the audience.
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Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Abilities
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Speech Clarity
The ability to speak clearly so others can understand you.
Education
How much education does a new hire need to perform a job in this occupation?
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Bachelor's degree
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Associate's degree
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Master's degree
Work Activities
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Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Detailed Work Activities
- Provide basic health care services.
- Maintain client records.
- Advise clients or community groups on health issues.
- Assess individual or community needs for educational or social services.
- Visit individuals in their homes to provide support or information.
Work Interests
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Job Outlook
Projected salary and job growth
$35560.0 - $75980.0
This career will grow rapidly in the next few years.
Assessment
Related assessments and tests
No assessment available.