IT - Wireless Technician (ISP Scope)
Role Overview
An IT Wireless Technician in an ISP deploys, maintains, and troubleshoots wireless networks to ensure reliable internet connectivity. Responsibilities include installing equipment (routers, access points), optimizing performance, resolving signal issues, providing customer support, and documenting network configurations.
Online Assessment Focus
The evaluation tests:
- Technical Knowledge: Understanding of Wi-Fi standards, RF principles, and network tools (e.g., Wireshark).
- Troubleshooting Skills: Diagnosing connectivity problems, interference, or bandwidth limitations.
- Configuration Proficiency: Setting up devices, securing networks (encryption, access control), and optimizing coverage.
- Problem-Solving: Critical thinking for real-time technical challenges.
- Customer Interaction: Ability to communicate solutions clearly to non-technical users.
- Safety Practices: Knowledge of safety protocols for working at heights, handling equipment, and adhering to electrical safety standards.
- Physical Installation Skills: Proper mounting and placement of wireless devices, cable management, and ensuring compliance with industry standards for installations.