TRAFFIC Western Cape

Wine & Service Specialist - Elevate Guest Experiences

Kerzner International

Job Description

Kerzner International in Cape Town is seeking a team-oriented individual for a role at One&Only. The candidate will perform various tasks to the highest professional standards, including excellent menu knowledge and teamwork. Key responsibilities include upselling beverages and maintaining service quality. Ideal candidates should possess a WSET degree or equivalent, have strong knowledge of wines, and be fluent in English. The position offers a unique opportunity to enhance guest experiences in a luxurious environment.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
07 May 2026
Location
Western Cape, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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