TRAFFIC
Western Cape
White-Glove Customer Experience Specialist
MOO group
Job Description
A digital print and design company based in Cape Town is seeking a dedicated Customer Service Representative. The role involves delivering exceptional service through various channels, guiding customers in their order processes, and ensuring technical accuracy in print submissions. Candidates should possess strong communication skills, technical savviness with tools like Adobe Creative Suite and CRM systems, and an ability to adapt in a flexible work environment. This position offers opportunities for career growth and a supportive company culture.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.