TRAFFIC
Western Cape
WFM Assistant Manager - Lead Forecasting & Scheduling
Teleperformance
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading BPO service provider is looking for a highly motivated WFM Assistant Manager in Cape Town. This role involves managing a team of analysts, ensuring accurate staffing forecasts, and driving operational efficiency to meet performance goals. Candidates should have experience in workforce management and a proven leadership track record. The position offers growth opportunities in a dynamic environment focused on service excellence.
About This Role
Career insights for First-Line Supervisors of Retail Sales Workers positions
Salary Benchmark
R42,824/month
R29,904 to
R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Coordination
Critical Thinking
Common Technologies
Claris FileMaker
Microsoft Access 365
Oracle Database 23c
Final Cut Pro
YouTube
Discontinued
QuickBooks POS
UKG Dimensions
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa
First-Line Supervisors of Retail Sales Workers Insights
Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.