TRAFFIC
KwaZulu-Natal
Voice-Centric Customer Care & Retentions Advisor
CXP are now part of the Huntswood Group
South African Rand . ZAR 50,000 - 200,000
Job Description
A leading customer service company in South Africa is seeking Customer Service and Retentions Advisers. The role requires a minimum of one year of webchat experience and strong communication skills. Advisers will be responsible for maintaining high service standards while addressing customer queries through various channels effectively. Candidates should have a clear credit and criminal record and experience in a customer service environment. This position offers opportunities for growth within a supportive team culture.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
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Airtable
Microsoft Access 365
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Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
KwaZulu-Natal, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.