Venue Manager Queenstown Ice Bar

At Queenstown Ice Bar, guests from around the world enter a frozen world of hand-carved ice sculptures, cocktails served in glasses made of ice, and an experience they won't forget. Every day is different, every guest has a story, and every shift is an opportunity to create something memorable.

We are looking for an experienced and passionate Venue Manager to lead the team and take ownership of this iconic venue. This is a hands on leadership role for someone who loves hospitality, thrives in a fast paced tourism environment, and enjoys building strong teams while delivering exceptional guest experiences.

If you enjoy leading from the front, creating a great team culture, and running a venue that people travel across the world to visit, we would love to hear from you.

This role would suit a current Bar Manager, Venue Manager, or experienced Duty Manager who is ready to take the next step into full venue leadership and take ownership of one of Queenstown's most interesting hospitality venues.

As Venue Manager, you will be responsible for the overall operation and performance of Queenstown Ice Bar. From leading the team on the floor to managing operational standards and financial performance, you will ensure the venue runs smoothly while delivering an outstanding experience for every guest.

You will play a key role in shaping the team culture, maintaining high service standards, and continuing to grow the reputation of Queenstown Ice Bar as one of the town's must visit attractions.

• Overseeing the day to day operations of Queenstown Ice Bar.
• Creating a vibrant and welcoming environment for both guests and staff.
• Maintaining company operating procedures, including host responsibility and alcohol management policies.
• Managing the overall atmosphere of the venue, including lighting, music, and guest experience.

• Recruiting, training, and leading a high performing hospitality team.
• Supporting staff development and ensuring strong service standards.
• Creating a positive workplace culture where people feel motivated, supported, and proud of the venue.

• Ensuring every guest receives outstanding service from the moment they arrive.
• Engaging with visitors from around the world and creating memorable experiences.
• Encouraging upselling and strong guest engagement.

• Overseeing stock control, ordering, and stocktakes.
• Managing budgets, financial reporting, and cost control.
• Handling key administrative responsibilities, including banking, booking systems, and cash management.

• Supporting group bookings and events alongside the events team.
• Working with marketing initiatives that help bring guests through the door.
• Ensuring sculptures, venue presentation, and cleanliness are maintained to a high standard.

We're looking for a confident hospitality or tourism leader who enjoys taking ownership of a venue and inspiring a team to perform at their best.

You will likely bring:

• Previous experience managing a hospitality venue or leading a busy team.
• Strong leadership skills and the ability to motivate and develop people. assistant analysis We need to evaluate for formatting quality. The input HTML is fairly well structured with

  ,

  /
  • , and tags, also
    . Let's check each rule: 1) Paragraphs should be in

    not plain text or long runs of
    . The original has

    containing

    etc. But there are some

    that contain
    
    lines? Let's scan:

    If you enjoy leading from the front, creating a great team culture, and running a venue that people travel across the world to visit, we would love to hear from you.
    
    

    That's a paragraph with two consecutive
    tags, violating rule 5. Also there are other
    tags inside
  • as shown earlier:
  • Maintaining company operating procedures, including host responsibility and alcohol management policies.
    
  That's a single
  . But rule 5 says no consecutive
  beyond one anywhere. Having a single is okay. But the
  inside
  • also could be removed, not needed. Also
  • Overseeing the day-to-day operations of Queenstown Ice Bar.
  etc. No issues. Also

  This role would suit a current Bar Manager, Venue Manager, or experienced Duty Manager

  contains but that is unspecified: is not among allowed tags. According to rule 2: bullet list formatting but no mention of tags. The guidelines say: