US Multichannel Customer Support Specialist

A customer service organization in Umhlanga Rocks is seeking a Customer Service Specialist to deliver world-class support to US-based customers through various channels. Responsibilities include resolving queries efficiently and ensuring customer satisfaction in a fast-paced call centre environment. Candidates should have at least 1 year of experience, with international campaign experience being advantageous. The role requires the ability to work during US hours and weekends.