TRAFFIC Western Cape

Travel Support Agent - Customer Experience (Cape Town)

TravelLab Global AB
South African Rand . ZAR 300,000 - 400,000

Job Description

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and possesses strong problem-solving skills.

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