Travel Documents Specialist (German Market)

Location: Centurion, Gauteng, South Africa
Contract: Permanent
Industry Sector: Accommodation / Hospitality
Availability: April / May 2026

• Understand and operate the company's systems (Tourplan and WeTu).
• Prepare, review, and issue travel documents such as visas, passports, travel insurance, itineraries, directions, permits, and vouchers.
• Stay up to date with changes in immigration laws, health and safety regulations, and airline policies.
• Create Travel Documents in German.
• Manage record keeping and maintain accurate databases of all issued travel documents.

• Detail oriented hands on experience working with travel documents.
• Assist with handling complaints by gathering feedback from suppliers, guides, etc.
• Excellent communication skills - internally and externally.
• Fluency in German (written and verbal).
• Strong understanding of customer needs and market trends within the German speaking region.

We're looking for a Travel Documents Specialist to join our dynamic team and play a key role in supporting and growing our German speaking markets. If you excel in a fast paced environment, have hands on experience working with travel documents, and are eager to take the next step in your career, we'd love to hear from you. Fluency in German is essential. Experience with Tourplan (or similar travel software) will be a strong advantage.