Transport Lead

Capita SA is seeking a motivated, self-managed individual who is ready to provide excellent service through living Capita's culture and values. Job title: Transport Lead Job Description: The Transport Lead will be responsible for delivering world class services to Capita SA's operations and support teams through the management of departmental processes, standards and key service providers. Professional Know-how Academic: Matric (Completed) Computer literacy (MS Word, Excel, Email) Related qualification in Supply Chain Management or equivalent qualification will be advantageous. Experience 3 years' experience in a Transport / Supply Chain / Logistics environment Health and Safety knowledge Computer literacy (MS Word, Excel, Email) Understanding of MoveInsync Transport Management System Strong communication, decision-making, and ability to handle high-pressure situations. Working Relationships Internal: Operations/functional line External: External Vendors/Transport department Primary Responsibilities Responsible for ensuring transport operation is running smoothly. Responsible for vendor management Relieve Senior Transport Manager and take full accountability for any transport-related matters. Supervising a team of Transport Coordinators Coach, manage, and motivate your team to reach their full potential Manage all disciplinary and grievance issues in line with HR policy Pricing for new business and ensuring that the solution offered to new clients is deliverable to Plan and coordinate employee transport operation. Always ensure the health and safety of staff while in use of company transport. Ensure department reports are maintained daily, weekly, monthly. Liaise and negotiate with transport providers/Team leaders/staff. Manage and monitor SLA with transport providers. Resolve any arising problems or complaints. Analyze data to assess performance and implement improvements. Ensure compliance with statutory, ISO and CAPITA requirements. Manage spending and ensure its within budget. Review routing on a quarterly basis and ensure best approach to achieve efficient customer service. Incident reporting and support of the management of SHE legislative requirements Ad- Hoc duties as requested by Management Be on standby after hours for any transport related incident Compile Monthly reports as requested by Management. Key Result Areas/Competencies Knowledge (what must I know): Health and Safety knowledge Transport regulations, processes and systems MoveInSync Transport Management System Good geographical knowledge of the Western CapeCapita is an award-winning contact center service company with fully hosted global delivery centers trusted by global leading brands to transform their Customer Experience.We're here to help get you to your future - whether it's to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there's no better place to be.Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all.Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa. Competitive Basic salary Medical Aid Provident fund, Group life, funeral and disability benefit Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication. Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration. Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes. Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate. International Exposure: We provide opportunities for international exposure, broadening our employees' horizons and experiences. Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential. What we hope you'll do next Choose 'Apply now' to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience. Your application will be reviewed. If your application is successful, you will be invited to an interview with a member of the recruitment team. IMPORTANT The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business' EE targets and goals.Attach your most recent CV indicative of the criteria as advertised.Ad to expire: 12 May 2026 (Midnight) Location: Cape Town,Republika Południowej Afryki Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.