Transformation & Change Manager

A leading BPO provider in South Africa is hiring a Continuous Improvement and Change Manager to drive transformation across luxury retail environments. You'll oversee change initiatives and ensure a smooth delivery while fostering a culture of excellence and support among teams. The ideal candidate will have strong project management skills, proven experience in change management, and the ability to build trusted relationships. This role offers the chance to make a significant impact in a dynamic, customer-centered environment.