TRAFFIC
Western Cape
Telecoms Customer Care Specialist
Capita
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading consulting firm in Cape Town is seeking a Customer Advisor to join their dynamic contact centre team. This role involves resolving customer inquiries about mobile products and services, ensuring customer satisfaction through excellent service. The ideal candidate will possess strong communication skills, problem-solving abilities, and previous customer service experience. This position offers a competitive remuneration package, performance-linked rewards, and a chance for career advancement in a collaborative environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.