Technical Team Leader II

Technical Team Leader II page is loaded Technical Team Leader IIlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 21, 2026 (9 days left to apply)job requisition id: R47247# Job Description This role, positioned within FNB Points of Presence, provides senior technical leadership and strategic direction in the design, implementation, and continuous improvement of technical practices. The incumbent acts as a subject matter expert, driving standards, governance, and best practice adoption across the Points of Presence environment. The role leads and mentor technical specialists to deliver resilient, high quality operational services, project execution, and technical support, ensuring alignment with business objectives and platform reliability.Hello Future System Analyst Technical Team Leader As part of our Personal and Private IT Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change. Key Responsibilities Deliver a service that builds rewarding relationships, fosters innovation, and empowers stakeholders to deliver exceptional client service. Maintain close working relationships with key stakeholders to ensure effective development of appropriate IT solutions. Implement processes that enhance customer service excellence and encourage others to provide exceptional service. Create and sustain productive working relationships with multiple stakeholders for expectation management, knowledge sharing, and functional integration. Translate business IT requirements into implementable solutions and continuously monitor their operational performance and effectiveness. Oversee and manage all escalated technical support requests, ensuring timely and effective resolution within agreed Service Level Agreements. Ensure adequate unit, system integration, and post implementation testing for all configuration and development tasks. Ensure testing processes deliver acceptable performance outcomes for all system changes. Analyse and identify problems or requirements to determine impacts, patterns, trends, best fit alternatives, and optimal solutions. Determine resource requirements and delivery timelines for proposed functionality. Identify, assess, and mitigate IT related risks through strict compliance with technology policies, processes, SDLC, and change/release management standards. Design relevant IT solutions and produce required specifications and architecture aligned with agreed standards and governance expectations. Participate in specialist communities of practice and meaningfully contribute to organisational learning and knowledge improvement. Support effective teamwork within the function and collaborate across technical and business teams. Demonstrates a strong commitment to mentoring and supporting junior team members by providing guidance, knowledge sharing, and constructive feedback. Actively contributes to the development of team capability through coaching, onboarding support, and fostering a collaborative, learning oriented environment. Encourages best practices, professional growth, and continuous improvement within the team. Qualifications: Diploma (NQF 6) or Degree (NQF 7) in Information Technology Experience: 10 years experience in IT Development 6 - 10 years as a System Analyst As a , You Will Have Access To: Opportunities to network and collaborate Challenging and meaningful work A culture that supports innovation Flexible working environment Strong focus on health and well being Access to mentors and coaches for career development A generous leave policy designed to meet your unique needs Preferential employee banking rates, including vehicle and home loans (see attachment for details) We can be a match if you are: Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks. Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is We Can Be a Match If You Are Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it. Job Details # Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 21/03/26All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .