TRAFFIC
Gauteng
Technical Support Call Center Specialist
Traka (Assa Abloy)
South African Rand . ZAR 50,000 - 200,000
Job Description
A leading global security solutions provider in Johannesburg is seeking a Technical Call Centre Support Agent to deliver high-quality customer service and technical support. The role includes handling customer inquiries, troubleshooting product issues, and managing support tickets. The ideal candidate has 3-5 years of experience in a customer support environment, possesses technical knowledge, and exhibits strong communication skills. This role offers an opportunity for professional development and a collaborative work environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
28 Feb 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
Gauteng, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.