TRAFFIC Gauteng

Technical Support Agent - Inbound Care & Setup Expert

Instacom

Job Description

A customer service company is hiring a Customer Care Agent in Gauteng. You will handle inbound calls, provide technical support, and assist with client queries and issue resolutions. The ideal candidate has a senior certificate, experience in customer care, and knowledge of Android devices. Training in call centers or telecommunications is beneficial. Applicants should also have a valid driver's license and be a South African citizen. This permanent position requires good communication and rapport building skills.

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About This Role

Career insights for Career/Technical Education Teachers, Middle School positions

Salary Benchmark

R31,435/month

R21,408 to R48,229/month

Source: WageIndicator ZAR data

Key Skills for This Role

Speaking Active Listening Instructing Learning Strategies Reading Comprehension

Common Technologies

C# (.NET 7.0) jQuery 3.7 Perl 5.36 Various (Google Docs, Microsoft 365, Notion) Google Docs (Google Workspace) Microsoft Word (Microsoft 365) Apache Kafka Go 1.20

Related Career Paths

Career/Technical Education Teachers, Postsecondary Career/Technical Education Teachers, Secondary School Middle School Teachers, Except Special and Career/Technical Education Secondary School Teachers, Except Special and Career/Technical Education

Full Career Guide: Career/Technical Education Teachers, Middle School