Technical Sales - Forklifts

Pretoria, South Africa Posted on 03/25/2026

Our client is seeking an experienced Product Support (Technical Sales), to join the Pretoria team,

• Identify, approach,and secure new customers in the forklift and material handling industry (Allmajor brands).
• Develop and managea strong sales pipeline through site visits, cold calls, referrals, andindustry networking.
• Persuasivelypresent the companies superior service offering to win customers from existingsuppliers.
• Secure both urgentbreakdown work and larger workshop jobs (overhauls, rebuilds, major repairs)
• Spend at least 4days a week on the road, actively visiting customers and prospects (Producemeasurable reports).
• Build lastingrelationships through regular, planned visits - always being visible,accessible, and trusted.
• Act as the firstpoint of contact for technical queries and urgent support.
• Work closely withthe Branch Manager, Workshops and Branch administrators to align capacity withincoming work.
• Use strongmechanical and electrical knowledge to understand customer issues and developpractical solutions.
• Obtain parts quotesfrom multiple suppliers, always balancing quality with cost- effectiveness.
• Make informedrecommendations to keep customer repair costs competitive without compromisingreliability.
• Use the IFS systemto generate accurate, timely quotes.
• Understanding FlatRates and guidelines.
• Coordinate closelywith Rental and External Admin to ensure smooth job opening, processing, andinvoicing.
• Assist at month-endwith job closures and outstanding paperwork to meet financial cut-offs.
• Always maintain adetailed customer visit plan 2 weeks in advance.
• Keep full recordsof prospects, visits, quotes, and customer decisions.
• Report regularly onpipeline progress, competitor activity, market trends, and pricing insights.

• MechanicalTrade Test in related field
• Minimum3 - 5 years' technical / mechanical sales experience in the forklift industry