Technical Customer Support Specialist (L1)

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field and at least 2 years of customer support experience. Strong communication and multitasking abilities are essential.