TRAFFIC
KwaZulu-Natal
Technical Customer Services Engineer
Mdkappointments
Job Description
Technical Customer Services Engineer (Metallurgist) - R to R CTC pa (Area: Mpumalanga) 
Requirements:
- B.Eng/B.Sc in Metallurgy with a minimum of 5 years' experience
- An MDP qualification will be an advantage
- Knowledge of stainless steel product, manufacturing processes (annealing, pickling, hot/cold rolling/flat rolling, pyrometallurgy), quality assurance and control, and project management
- Experience in building positive relationships with customers, suppliers and multi-disciplined colleagues.
Job Specification:
- Deliver a technical service to customers regarding the product range in the local market
- Handle technical enquiries.
- Advise on material allocation and disposition of non-conforming products.
- Handle customer complaints and claims.
- Interact with clients and the plant on a daily basis.
- Implement systems to reduce the complaints
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.