Tech Lead

We're looking for a Tech Lead who thrives at the intersection of product and engineering excellence. You exist to turn ambitious ideas into real, scalable systems that our users rely on every day. This role is your playground to shape architecture, mentor engineers, and deliver high quality solutions across our platform-whether it's core features, integrations, or new innovations. You'll collaborate across product, design, and operations, influencing both the "what" and the "how" of our tech direction.

• Contribute to end to end technical architecture and system design across product and AI driven initiatives.
• Drive requirement clarity and technical discovery by refining user stories, identifying edge cases, evaluating trade offs, and defining implementation strategies.
• Lead and facilitate agile ceremonies including backlog grooming, estimation sessions, technical design discussions, and stand ups.
• Lead development using Java, Spring Boot, and Python, delivering high performance, secure, and reliable systems for high transaction volumes and real time workflows.
• Drive AI integrated development by guiding the integration of large language models, retrieval augmented generation architectures, and vector search systems.
• Own engineering standards and code quality across services, ensuring clean architecture, strong testing practices, clear documentation, and consistent design patterns.
• Mentor and guide engineers through requirement analysis, design discussions, code reviews, debugging, and production readiness.
• Collaborate with cross functional teams including Infrastructure, Database, DevOps, and Customer Support to resolve complex technical issues and ensure smooth releases.
• Ensure production stability and operational excellence by leading root cause analysis and driving improvements in monitoring and observability.

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
• 5+ years of professional software engineering experience, including experience in a technical leadership role.

• Strong hands on experience with Java and Spring Boot in building microservices.
• Strong hands on experience with Python backend development.
• Demonstrated experience working closely with Product Managers and Design teams to shape, refine, and drive technical requirements.
• Experience translating business requirements into technical design documents, implementation plans, and delivery estimates.
• Experience designing and building high volume, low latency distributed systems.
• Experience integrating AI capabilities into production systems.
• Experience with RESTful API design and integration.
• Experience deploying applications in cloud environments such as Amazon Web Services.
• Experience leading technical discussions, mentoring engineering teams, and facilitating agile ceremonies.
• Experience working with event driven systems and message brokers such as Kafka or similar platforms.

• Experience with Kotlin or modern JVM based technologies.
• Experience integrating with enterprise third party systems, or large scale platforms.
• Experience contributing to AI enabled products, including large language model integrations or retrieval based systems.

• Strong development skills in Java, Spring Boot, and Python.
• Experience with Hibernate or Spring Data JPA.
• Experience with FastAPI or similar Python frameworks.
• Solid understanding of asynchronous programming and concurrency models.
• Strong API design skills including versioning, backward compatibility, and contract documentation.
• Strong SQL knowledge (PostgreSQL or MySQL), including schema design, indexing, and query optimization.
• Experience with Redis or similar caching technologies.
• Experience with containerization technologies such as Docker and orchestration platforms such as Kubernetes.
• Understanding of API security including authentication, authorization, token based security, and rate limiting.
• Strong troubleshooting, analytical, and debugging skills.
• Strong ability to break down complex product requirements into structured engineering tasks.
• Ability to communicate technical concepts clearly to engineers, product stakeholders, and leadership.

• Experience with OpenSearch or Elasticsearch.
• Familiarity with workflow orchestration platforms.
• Exposure to modern frontend frameworks.

• Deep expertise in designing scalable microservices using Spring Boot and Python based service frameworks.
• Strong ability to convert ambiguous product ideas into well structured, scalable technical solutions without over engineering.
• Strong understanding of distributed systems concepts.
• Advanced knowledge of large language model fundamentals.
• Strong expertise in prompt engineering patterns, structured prompt payload design, guardrails, and response validation.
• Proven ability to deploy, monitor, and operate AI powered backend systems in production environments.
• Strong architectural leadership skills including separation of concerns, layered architecture, and service oriented design.
• Demonstrated ability to refactor legacy systems into maintainable, extensible, and scalable services.

• Team Player: Self directed and dedicated team player who positively engages with the team to solve.
• Optimizing Processes: Optimally utilizes the tools and resources available to maximize output, conducts day to day operations using best practice to achieve effectiveness and accuracy, continuously reviews and makes recommendations for process improvements.
• Expert Thinker: Equipped with specialist knowledge and makes recommendations that are practical, smart and ready to implement, remains up to date in the industry and offers technical advice and support to own team and others.
• Effective Problem Solver: Resourceful, persistent, and creative when solving problems; able to be analytical and follow a logical process to make decisions; finds the balance between a good and quick decision through experience and knowledge; able to present and explain thinking and the resulting decision.
• Connecting Collaboratively: Actively connects to bring cohesion and deliver excellence; sees the value in working closely with different specialities and teams to ensure all operations are aligned to meet the required objectives.
• Maximizing Awareness: Recognises emotions and how it affects behaviour and relationships; self aware and picks up on emotional cues in situations; self manages and is empowered to show initiative, follow through on commitments, and work well in a team; listens, reflects and responds effectively to constructive criticism.
• Enabling Strategy: Implements action plans to produce practical outputs while considering the implications and consequences for the organisation and our customers.
• Action Oriented Mindset: Knows how to approach technical activities to deliver value, eager to deliver new or improved solutions to drive the organisation forward, focused on what needs to be done and ensures follow through on all commitments.
• Embracing Change: Invites change, stays focused and resilient, chooses responses that are positive when feeling uncertain; remains flexible, adaptable and open to opportunities to innovate, uses failure as a learning opportunity, thinks ahead, anticipates and acts.
• Driving Delivery: Goal oriented and monitors processes and systems to ensure tracking towards goals despite challenging and stressful situations; sets high standards for quality and performance and provides metrics to show improvements as well as real time variance for effective tracking.

• Medical aid contribution.
• Pension fund contribution.
• Quarterly performance incentive bonus.
• Risk benefit company contributions.
• Reimbursable communications allowance for internet and mobile phone bills.
• Half day off on your birthday.
• 5 personal days leave a year, over and above your annual leave + half day off on your birthday.
• Flexible working conditions (remote & in person) with access to office hubs as required.
• Home office set up with laptop, monitor and other related items.