Team Leader South Africa (CAVENDISH SQUARE, Cape Town based)

Job no: 529842
Brand: Flight Centre Brand
Work type: Full time
Location: Cape Town
Categories: Sales and Customer Service

• Follow and ensure pricing strategy to gain market share
• Systems and processes:
  • Follow OBW procedures to mitigate risk within business
  • Drive air and land pricing strategy
  • Embrace technology and automation within FCB
  • Obw processes of systems implemented
• Leadership:
  • Lead by example in all aspects on the FCB business as Brand Warriors
  • Run effective daily and weekly business meetings to monitor team and individual progress
  • Monthly one on ones to ensure individual progress and growth in individuals sales month on month
  • Work closely with the Area Leader (AL) to ensure business plans are achieved and month on month growth delivered
  • Recognise, inspire, influence, motivate and develop team to success

Area Leader and FCB General Manager

Internal: Team, Team Leader Colleagues, Area Leader, General Manager, Learning and Development, People + Culture team members, Customer experience team, Finance, Marketing, Product, IT and Helio support teams.

External: Customers and suppliers

• Matric
• Tertiary qualification

• 4 years' work experience/ tertiary qualification
• Travel experience advantageous
• Proven track record

Location: Nationwide
Determined by business needs
Office hours: Determined by business needs

• Time management
• Written and verbal communication
• Self motivated
• Flexible / adaptable
• Persistence
• Discipline to follow through
• Business acumen
• Integrity and trust
• Uphold company philosophies