TRAFFIC KwaZulu-Natal

Store Manager - Oceans Mall

Frontierco

Job Description

We are seeking an experienced and results-driven Store Manager to lead our retail team and oversee the full operation of our store. This role requires a strong leader who is passionate about sales, customer experience, and team development, with the ability to drive performance and maintain high operational standards.

Responsibilities
  • Drive store sales to meet and exceed monthly targets KPIs
  • Analyses sales reports and identify opportunities for growth
  • Lead, motivate and inspire the store team to achieve goals
  • Conduct regular performance reviews and provide constructive feedback
  • Recruit, train, and develop staff to build a high-performing team
  • Ensure exceptional customer service standards are consistently delivered
  • Build strong customer relationships to encourage loyalty and repeat business
  • Oversee stock management, including receiving, transfers, and stock takes
  • Manage store administration, reporting, health and safety compliance requirements
Requirements
  • Proven experience as a store manager or in a similar retail management role
  • Strong leadership and team development skills
  • Sales-driven with a track record of achieving targets
  • Excellent customer service and interpersonal skills
  • Experience with stock control, merchandising, and store operations
  • Strong administrative and reporting abilities
  • Good problem-solving and decision-making skills
  • Ability to work under pressure in a fast-paced retail environment

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Job Overview

Date Posted
26 Apr 2026
Location
KwaZulu-Natal, South Africa

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.

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