Solutions Delivery Lead

Department: Financial Intelligence Centre - Corporate Services - Information and Communication Technology

Job Type: Permanent

Travel required: 0-10%

To provide technical leadership across application development, database management, and support functions, ensuring alignment with organisational strategy. The role oversees delivery and operations to ensure solutions are reliable, scalable, and high quality. It enforces architecture standards, governance, security, and effective release and change management practices. Additionally, it engages stakeholders and builds team capability through mentorship and continuous service improvement.

• Provide technical leadership across application development, database management, application support functions
• Assume the technical lead role on essential, strategic, and operational projects
• Lead technical design decisions, standards, and technology selection within delegated authority

• Plan, coordinate, and oversee technical delivery across projects and operational support
• Manage task prioritisation, resource allocation, and execution across multiple teams
• Manage resolution of complex technical incidents and systemic issues to ensure service stability across database administration and application support
• Manage the identification, assessment, and remediation of technical risks across database administration and application development and support

• Review application and database designs and architectures to ensure scalability, performance, and maintainability
• Enforce use of approved design patterns, standards, and reusable components

• Manage the implementation and enforcement of security controls aligned to ISO27001 standard
• Ensure compliance with ICT policies, processes, governance standards, and audit requirements
• Ensure alignment of solutions with ICT strategy, enterprise architecture, and governance frameworks

• Manage the release management processes, including DevOps processes
• Ensure all changes are tested, approved, and deployed in line with change management standards
• Manage quality through code reviews, version control, and technical assurance practices and adherence to configuration and deployment practices and discipline

• Ensure monthly reporting on performance across application development, databases, and application support services
• Provide visibility into delivery progress, operational health and related risks
• Develop technical metrics to support informed decision-making and continuous improvement

• Lead business and technical stakeholder engagements on delivery progress, risks, and decisions
• Manage communication of complex technical concepts to non-technical audiences
• Lead the feasibility studies, timelines, and impact of technical initiatives

• Mentor and coach technical team members to enhance capability and performance
• Promote knowledge sharing through on-the-job training, documentation, and collaborative practices

• A relevant university ICT degree
• Minimum six-year experience in leading application and database support teams
• Minimum six-year experience leading IT software development projects
• Minimum six-year experience managing software development projects
• Minimum three-year experience in DevOps and agile methodologies
• ITIL foundation certificate - advantage
• ISO27001 certification - advantage
• Azure Developer Associate certificate - advantage
• Industry recognised certification in agile methodology - advantage