Site Engineer

Ocular is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.

Ocular has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are, tailored to every customer's needs.

This role will deal with daily fault requests and PPM duties for large scale, high end integrated system from a proactive client and to look after the daily tasks involved in keeping an important site/s safe and secure. The potential areas of work and the client demands will require the successful candidate to obtain a high level of vetting.

The engineering role will require a great deal of flexibility, and you will need to demonstrate a 'can do' attitude and be able to work away when required. You will become a member of a small team of engineers who attend to our clients' needs in the Southern Region.

The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer. The successful candidate will be confident to work in a complex, secure environment.

Provide a reliable, courteous, efficient and effective service to our client.

To provide day to day care, maintenance and repair of the large-scale digital CCTV and Access Control Systems

To provide day to day care, maintenance and repair of the large-scale control rooms.

To be able to support and maintain Perimeter Detection Systems

To complete a planned preventative maintenance regime.

Maintain a positive image of the company to the customer at all times, through high standards of attire and proactive attitude.

Maintain a strong, consistent communication path with the client and other vendors.

At the completion of each service visit close or update the helpdesk with the call status.

Maintain a high level of personal performance demonstrating a willingness to help colleagues.

A flexible approach to working hours.

Adhere to the Company's management systems.

To undertake any other duties as required by the Service Manager in delivering a top class service to the client

Occasional nights away.

Assist with the call out rota.

Skills & Personal Qualities

Analytical thinker, with a methodical approach to problem solving.

Confident and able to complete documentation

Able to multitask and work to tight schedules.

Good at knowledge sharing

Keen to develop new skills.

Good self-discipline skills (organised, reliable, self-starter).

Flexible approach to working practices and requirements.

Team player - offers support and knows when to seek help.

Strong customer and communication skills.

Communicates clearly and professionally to create a confident customer experience.

Qualifications & Experience

Sound knowledge of CCTV & IT Systems on varying scales.

Sound knowledge of Raid Recording.

On site repair capability.

It is desirable to have knowledge of:

Monitor Wall Solutions

Access Control knowledge

Intruder System knowledge

We offer a range of benefits that help make Ocular a great place to work. Please note that benefits may vary depending on region and role.

Flexible Working, Around Core Hours

Life Assurance (4 x Annual Salary)

Carry Over Holidays (Up To 5)

Reward & Recognition Programme

Long Service Rewards

Learning & Development

Our focus is on providing a framework for development, which goes beyond just attending training courses and obtaining qualifications.

Instead, it includes coaching and mentoring support, helping you to reach your full potential, and providing recognition for a job well done.

Values

Our values underpin everything we do and are centred around how we care about each other, our customers, and the people we protect.

We Are Human -We look at business in terms of people: our colleagues, our customers, and above all the people we keep safe

We Are Enterprising -We are creative and innovative; we are solution-led and relentless in our quest to find the right outcome

We Are Customer-Driven -We are committed to our customers; our customers' needs guide everything we do

We Are Honourable -We do what we say we will do, and we do the right thing

Eligibility for Employment in the UK

In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date and the applicant will be unable to start in their role until this has been received by Ocular.

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.