TRAFFIC KwaZulu-Natal

Shift Supervisor - Florida Road

Starbucks South Africa

Job Description

Join Our Starbucks Family as a Shift Supervisor

At Starbucks, we're not just about brewing great coffee; we're about great leaders, too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up by the aroma of our world-class coffee.

We've got an exciting opportunity for you to join us as a Shift Supervisor. Find your place as a leader at Starbucks and help us build the brand's future. As a leader at Starbucks, you will be empowered to treat the store as if it were your business.

As a Shift Supervisor, you will have the opportunity to:
  • Execute the store operations through your team, on your scheduled shifts and on your days off, making sure openings, closings, and weekends are covered by you and your team of partners.
  • Analyzing data and leveraging observations in store to inform decision-making that improves customer and overall store performance.
  • Work with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets and recruit world-class, diverse talent that meets the store's needs.
  • Cascading and rolling out new initiatives to enable operational excellence and drive business results.
  • Support the growth of your partners through performance and development, coaching and developing your team, and building positive relationships to understand partner challenges, needs, and aspirations.
  • Setting challenging and realistic goals to drive engagement and improve partner performance.
We are looking for candidates who:
  • Have previous experience in leadership, coaching, or supervisory experience.
  • Have a proven track record of success in driving results and achieving targets.
  • Have strong leadership skills with the ability to motivate and inspire others.
  • Have excellent communication, problem solving, and decision making abilities.
  • Are passionate about coffee and dedicated to delivering quality beverages.
  • Can thrive in a fast paced, customer focused environment.
  • Have flexible availability to work various shifts, including mornings, evenings, and weekends.
What we offer:
  • Opportunities for advancement and career development.
  • Comprehensive training programme to support your success.
  • A diverse and inclusive team that values your unique contributions.

All our retail store partners begin their careers with us by undertaking an introductory training programme led by our amazing trainers and coaches. This programme is designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and allow partners to learn on the job, supported by their manager.

Apply now to become a part of the Starbucks family and embark on a journey filled with opportunities, growth, and endless possibilities!

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Job Overview

Date Posted
03 May 2026
Location
KwaZulu-Natal, South Africa

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.