TRAFFIC
Western Cape
Shift Operations Lead - Customer Service & Quality
Pedros Chicken
Job Description
A popular fast-food chain in Cape Town is seeking a Shift Manager to oversee operations in a busy store. The role demands strong communication skills and the ability to work in a fast-paced environment, ensuring excellent service delivery. Key responsibilities include managing shift operations, taking customer orders, and maintaining high standards of cleanliness and service quality. Previous supervisory experience and strong leadership skills are preferred for this role, along with the ability to work independently.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365