TRAFFIC
Western Cape
Senior Technical Support Advisor - Complex Software
Keen
Job Description
Keen in Cape Town is hiring a Senior Customer Support Advisor to assist customers with software and hardware platforms. The role requires 2-4 years of experience in customer support, strong problem-solving skills, and proficiency in English. Responsibilities include troubleshooting, managing multiple customer interactions, and maintaining operational metrics. The position offers a salary up to R16,350 including medical and transport allowances, based on performance and attendance.
About This Role
Career insights for First-Line Supervisors of Office and Administrative Support Workers positions
Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Coordination
Monitoring
Reading Comprehension
Social Perceptiveness
Common Technologies
Microsoft Dynamics
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft
Blackboard software
Microsoft Access
Oracle Database
Fund accounting software
Intuit QuickBooks
First-Line Supervisors of Office and Administrative Support Workers Insights
Job Outlook
This career will have large numbers of openings.
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